Working effectively with AI assistants
Most employees already have access to an AI assistant, and many use one without anyone having explained how it works or where it goes wrong.
This training gives the whole organization a shared starting point. It covers what assistants are good at and how to check what comes back, and makes clear what should never be pasted into them.
What the training is about
Language models write fluently whether they are right or wrong. How a prompt is worded matters less than people expect. Most of the difference comes from knowing which tasks suit an assistant, giving it the right material and reading the result with a critical eye.
Exercises use the kind of documents, emails and reports participants deal with every day.
Who it is for
Office and operations teams
Drafting, summarizing, translating and reorganizing text and spreadsheets.
Sales, marketing and support
Preparing proposals, content and answers faster without losing accuracy or tone.
Legal, finance and HR
Reading long documents with AI help while staying careful about confidential information and errors.
Anyone setting team rules
Deciding which tools are allowed, for what and with which data.
Topics
Before the training we agree with you which of these to spend the most time on.
- How language models produce text, and why they make things up
- Which tasks assistants handle well and which they handle badly
- Writing clear requests: context, examples and the format you want back
- Working with your own documents: summaries, comparisons and questions
- Checking output: facts, numbers, sources and tone
- Confidential data, personal data and your organization's rules
Frequently asked questions
Is AI assistant training suitable for non-technical staff?
Yes. It is designed for people who use computers at work but do not write code.
Which AI assistant is used in the training?
The one your organization already uses or allows. If there is none yet, we use a common assistant and point out where others differ.
Can you help us write an AI usage policy for our company?
Yes. We can help turn the discussion in the training into a short, practical policy.
Plan a training program with us
Tell us about your team and what you want them to be able to do. We'll get back to you.
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